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Wednesday, May 20, 2009

Fwd: More and more profiles are not working. And, I cannot submit updates to my pr... [Ticket: 090519-001029]

Is anyone else having this trouble on Ning?

Eric Standlee

---------- Forwarded message ----------
From: The Ning Team <helpcenter@ning.com>
Date: Wed, May 20, 2009 at 8:11 PM
Subject: More and more profiles are not working. And, I cannot submit updates to my pr... [Ticket: 090519-001029]
To: estandlee@americanprudential.com



[The Ning Team - 05/20/2009 06:11 PM]
HI!

I am sorry you are running into this. I see the issue you are describing and have passed your information along to our engineers. They are looking into a fix for this now. As soon as I hear an update from them, I will let you know.

Thanks!
Courtenay

[Reporter - 05/20/2009 04:28 PM]
I have thousdands on this site and half of them are reporting this same issue.

Please fix it asap.

[Reporter - 05/20/2009 04:28 PM]
No, that isn't the issue.  What do you see when you go to:
http://inhouston.ning.com/profile/AdamB for instance?

Here's what this firefox browser sees and I know that isn't firefox's fault:

Uh-oh!

Failed query: XN_Query: subject [Content] returnIds [] begin [0] end [] alwaysReturnTotalCount [] orders [ published : desc : string ] filters [ type : = : 'User' : string AND title : in : '1tdqvu1a60c87' : string ] Server error in app inhouston #0 /php/includes/XN/XN/REST.php(236): XN_REST-&gt;doRequest('GET', 'http://inhousto...', NULL, NULL, NULL) #1 /php/includes/XN/XN/Query.php(2034): XN_REST::get('http://inhousto...', NULL) #2 /php/includes/XN/XN/Query.php(591): XN_Query-&gt;_executeQuery() #3 /apps/socialnetworkmain/lib/XG_Cache.php(275): XN_Query-&gt;execute() #4 [internal function]: XG_Cache::users(Array) #5 /apps/socialnetworkmain/widgets/index/models/User.php(1724): call_user_func_array(Array, Array) #6
/apps/socialnetworkmain/widgets/activity/lib/activity/bazel/PreloadOp.php(28): User::loadMultiple(Array) #7 /apps/socialnetworkmain/widgets/activity/lib/activity/PreloadOp.php(34): Main_Activity_Bazel_PreloadOpHelper-&gt;load() #8 /apps/socialnetworkmain/widgets/activity/lib/activity/Manager.php(298): Main_Activity_PreloadOpHelper-&gt;execute(Array) #9 /apps/socialnetworkmain/widgets/activity/lib/activity/Manager.php(265): Main_Activity_ManagerHelper-&gt;runPreload(Object(Main_Activity_Bazel_PreloadOpHelper)) #10 /apps/socialnetworkmain/widgets/activity/templates/embed/moduleBodyAndFooterHtml.php(13): Main_Activity_ManagerHelper-&gt;run() #11 /php/includes/XN/WWF/lib/NF_Controller.php(674): include('/apps/socialnet...') #12 [internal function]:
NF_Controller-&gt;_doRender_html('moduleBodyAndFo...', 'embed', NULL, NULL) #13 /php/includes/XN/WWF/lib/NF_Controller.php(587): call_user_func(Array, 'moduleBodyAndFo...', 'embed', NULL, NULL) #14 [internal function]: NF_Controller-&gt;_doRender('moduleBodyAndFo...', 'embed') #15 /php/includes/XN/WWF/lib/NF_Controller.php(188): call_user_func_array(Array, Array) #16 /php/includes/XN/WWF/lib/W_Controller.php(66): NF_Controller-&gt;action(Object(NF_ArgWrapper)) #17 [internal function]: W_Controller-&gt;action('moduleBodyAndFo...', Object(XG_Embed), 2) #18 /php/includes/XN/WWF/lib/W_Widget.php(458): call_user_func_array(Array, Array) #19 /apps/socialnetworkmain/widgets/activity/controllers/EmbedController.php(41): W_Widget-&gt;dispatch('embed', 'moduleBodyAndFo...', Array) #20
/apps/socialnetworkmain/widgets/activity/controllers/EmbedController.php(15): Activity_EmbedController-&gt;renderEmbed(Object(XG_Embed), 2) #21 [internal function]: Activity_EmbedController-&gt;action_embed2(Array) #22 /php/includes/XN/WWF/lib/NF_Controller.php(807): call_user_func_array(Array, Array) #23 /php/includes/XN/WWF/lib/NF_Controller.php(169): NF_Controller-&gt;_invokeAction('embed2', Array) #24 /php/includes/XN/WWF/lib/W_Controller.php(66): NF_Controller-&gt;action(Object(NF_ArgWrapper)) #25 [internal function]: W_Controller-&gt;action('embed2', Array) #26 /php/includes/XN/WWF/lib/W_Widget.php(458): call_user_func_array(Array, Array) #27 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(419): W_Widget-&gt;dispatch('embed', 'embed2', Array) #28 [internal function]:
XG_LayoutHelper::renderModule(Object(DOMElement), Object(Profiles_ProfileController), '2c780k2bquct0', 'profiles', Object(XG_Layout_profiles)) #29 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(472): call_user_func(Array, Object(DOMElement), Object(Profiles_ProfileController), '2c780k2bquct0', 'profiles', Object(XG_Layout_profiles)) #30 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(568): XG_LayoutHelper::renderElement(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles)) #31 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(475): XG_LayoutHelper::renderColumn(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles), false) #32 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(502): XG_LayoutHelper::renderElement(Object(DOMElement),
Object(Profiles_ProfileController), Object(XG_Layout_profiles)) #33 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(478): XG_LayoutHelper::renderContainer(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles)) #34 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(568): XG_LayoutHelper::renderElement(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles)) #35 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(475): XG_LayoutHelper::renderColumn(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles), false) #36 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(502): XG_LayoutHelper::renderElement(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles)) #37
/apps/socialnetworkmain/lib/XG_LayoutHelper.php(478): XG_LayoutHelper::renderContainer(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles)) #38 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(110): XG_LayoutHelper::renderElement(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles)) #39 /apps/socialnetworkmain/widgets/profiles/templates/profile/show.php(34): XG_LayoutHelper::renderLayout(Object(XG_Layout_profiles), Object(Profiles_ProfileController)) #40 /php/includes/XN/WWF/lib/NF_Controller.php(674): include('/apps/socialnet...') #41 [internal function]: NF_Controller-&gt;_doRender_html('show', 'profile', NULL, NULL) #42 /php/includes/XN/WWF/lib/NF_Controller.php(587): call_user_func(Array, 'show', 'profile', NULL, NULL) #43
[internal function]: NF_Controller-&gt;_doRender('show', 'profile') #44 /php/includes/XN/WWF/lib/NF_Controller.php(188): call_user_func_array(Array, Array) #45 /php/includes/XN/WWF/lib/W_Controller.php(66): NF_Controller-&gt;action(Object(NF_ArgWrapper)) #46 /php/includes/XN/WWF/lib/W_Widget.php(462): W_Controller-&gt;action('show') #47 /apps/socialnetworkmain/lib/XG_App.php(1807): W_Widget-&gt;dispatch('profile', 'show') #48 [internal function]: XG_App::dispatchRequest(NULL) #49 /php/includes/XN/WWF/lib/W_WidgetApp.php(130): call_user_func(Array, NULL) #50 /apps/socialnetworkmain/lib/XG_App.php(2162): W_WidgetApp::go() #51 /apps/socialnetworkmain/lib/index.php(28): XG_App::go() #52 /apps/inhouston/index.php(3): require_once('/apps/socialnet...') #53 {main}

Trace:
#0 /php/includes/XN/WWF/lib/NF_Controller.php(119): NF::bailOut('Failed query:?X...', NULL)
#1 [internal function]: NF_Controller-&gt;action_error(Object(XN_Exception), NULL)
#2 /php/includes/XN/WWF/lib/NF_Controller.php(807): call_user_func_array(Array, Array)
#3 /php/includes/XN/WWF/lib/NF_Controller.php(169): NF_Controller-&gt;_invokeAction('error', Array)
#4 /php/includes/XN/WWF/lib/W_Controller.php(66): NF_Controller-&gt;action(Object(NF_ArgWrapper))
#5 /php/includes/XN/WWF/lib/NF_Controller.php(144): W_Controller-&gt;action('error', Object(XN_Exception), NULL)
#6 /php/includes/XN/WWF/lib/NF_Controller.php(632): NF_Controller-&gt;error(Object(XN_Exception))
#7 [internal function]: NF_Controller-&gt;_doRender('moduleBodyAndFo...', 'embed')
#8 /php/includes/XN/WWF/lib/NF_Controller.php(188): call_user_func_array(Array, Array)
#9 /php/includes/XN/WWF/lib/W_Controller.php(66): NF_Controller-&gt;action(Object(NF_ArgWrapper))
#10 [internal function]: W_Controller-&gt;action('moduleBodyAndFo...', Object(XG_Embed), 2)
#11 /php/includes/XN/WWF/lib/W_Widget.php(458): call_user_func_array(Array, Array)
#12 /apps/socialnetworkmain/widgets/activity/controllers/EmbedController.php(41): W_Widget-&gt;dispatch('embed', 'moduleBodyAndFo...', Array)
#13 /apps/socialnetworkmain/widgets/activity/controllers/EmbedController.php(15): Activity_EmbedController-&gt;renderEmbed(Object(XG_Embed), 2)
#14 [internal function]: Activity_EmbedController-&gt;action_embed2(Array)
#15 /php/includes/XN/WWF/lib/NF_Controller.php(807): call_user_func_array(Array, Array)
#16 /php/includes/XN/WWF/lib/NF_Controller.php(169): NF_Controller-&gt;_invokeAction('embed2', Array)
#17 /php/includes/XN/WWF/lib/W_Controller.php(66): NF_Controller-&gt;action(Object(NF_ArgWrapper))
#18 [internal function]: W_Controller-&gt;action('embed2', Array)
#19 /php/includes/XN/WWF/lib/W_Widget.php(458): call_user_func_array(Array, Array)
#20 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(419): W_Widget-&gt;dispatch('embed', 'embed2', Array)
#21 [internal function]: XG_LayoutHelper::renderModule(Object(DOMElement), Object(Profiles_ProfileController), '2c780k2bquct0', 'profiles', Object(XG_Layout_profiles))
#22 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(472): call_user_func(Array, Object(DOMElement), Object(Profiles_ProfileController), '2c780k2bquct0', 'profiles', Object(XG_Layout_profiles))
#23 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(568): XG_LayoutHelper::renderElement(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles))
#24 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(475): XG_LayoutHelper::renderColumn(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles), false)
#25 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(502): XG_LayoutHelper::renderElement(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles))
#26 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(478): XG_LayoutHelper::renderContainer(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles))
#27 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(568): XG_LayoutHelper::renderElement(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles))
#28 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(475): XG_LayoutHelper::renderColumn(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles), false)
#29 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(502): XG_LayoutHelper::renderElement(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles))
#30 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(478): XG_LayoutHelper::renderContainer(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles))
#31 /apps/socialnetworkmain/lib/XG_LayoutHelper.php(110): XG_LayoutHelper::renderElement(Object(DOMElement), Object(Profiles_ProfileController), Object(XG_Layout_profiles))
#32 /apps/socialnetworkmain/widgets/profiles/templates/profile/show.php(34): XG_LayoutHelper::renderLayout(Object(XG_Layout_profiles), Object(Profiles_ProfileController))
#33 /php/includes/XN/WWF/lib/NF_Controller.php(674): include('/apps/socialnet...')
#34 [internal function]: NF_Controller-&gt;_doRender_html('show', 'profile', NULL, NULL)
#35 /php/includes/XN/WWF/lib/NF_Controller.php(587): call_user_func(Array, 'show', 'profile', NULL, NULL)
#36 [internal function]: NF_Controller-&gt;_doRender('show', 'profile')
#37 /php/includes/XN/WWF/lib/NF_Controller.php(188): call_user_func_array(Array, Array)
#38 /php/includes/XN/WWF/lib/W_Controller.php(66): NF_Controller-&gt;action(Object(NF_ArgWrapper))
#39 /php/includes/XN/WWF/lib/W_Widget.php(462): W_Controller-&gt;action('show')
#40 /apps/socialnetworkmain/lib/XG_App.php(1807): W_Widget-&gt;dispatch('profile', 'show')
#41 [internal function]: XG_App::dispatchRequest(NULL)
#42 /php/includes/XN/WWF/lib/W_WidgetApp.php(130): call_user_func(Array, NULL)
#43 /apps/socialnetworkmain/lib/XG_App.php(2162): W_WidgetApp::go()
#44 /apps/socialnetworkmain/lib/index.php(28): XG_App::go()
#45 /apps/inhouston/index.php(3): require_once('/apps/socialnet...')
#46 {main}

[The Ning Team - 05/20/2009 11:20 AM]
Hi!

It looks like you are using Swiftfox, which is a built of Mozilla we don't support.

Can you try using regular Firefox (www.getfirefox.com) and see is that helps?

Thank you!
Laura

[Reporter - 05/19/2009 09:18 PM]
More and more profiles are not working.  And, I cannot submit updates to my previous tickets on this.

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We are continuing to work on your issue. To provide more information,
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The Ning Team
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